Nikko Asset Management published a finding about the status of consumer recognition and perception concerning mutual fund products sales.
The White Paper about Sales of Mutual Funds pointed out that more than half of customers who purchased mutual funds is under insufficient status of understanding of products. About 30% of customers consieder that it can not be understood the reason why banks sell mutual funds .
Categories: financial services · securities
The Consumer Appliances Safety Law compels manufactures of consumer products to report serious incidents caused by their producing goods to METI. METI publishes the details of the accidents on the website. A recent finding shows them on 15th March 2009.
METI issued a report which compiled the findings of accidents due to using consumer appliances in 2008 fiscal year. An article of Asahi Shimbun showed it on 22th March 2009.
According to the report, about 20% of accidents were caused by responsibility of consumers; it showed the instances such as an improper usage or not confirming an instructions.
However, we can find usually that consumers do not examine instructions of consumer goods; manufactures have to take account of existence of misuse by consumers, when they design their products. In other words, it is suitable that significant number of accidents that are identified as responsibility of consumers is classified as producer’s liability rather than consumer’s liability.
The instruction of METI above mentioned is useful for consumer; but misuse of consumer goods does not always mean a consumer liability; if METI considers so, it should be said as old-fashioned criterion concerning consumer safety standard.
Categories: consumer injuries · product liability
